Medical Collections Nevada

When it comes to medical collections in Nevada, healthcare providers need a partner who understands both the federal compliance landscape and Nevada's specific medical debt requirements under SB 248 (codified in NRS 649.366, NRS 649.367, NRS 649.368).

Our medical collections workflow is HIPAA-aware, compliant with the 60-day notification requirement, the 5% medical fee cap, and the voluntary payment treatment rules — all from day one. Whether you operate a private practice, dental clinic, hospital, multi-specialty group, ambulance service, or behavioral health practice, we provide a workflow designed specifically for medical, not a modified consumer collection workflow.

SB 248 / NRS 649.366 — 60-Day Notification

Nevada SB 248 requires a written 60-day notification to the patient before collection activity begins. During this period, the account cannot be reported to credit bureaus, and any payments received are treated as voluntary under NRS 649.367. Our medical workflow tracks the notification window per account and holds outreach until the period closes — eliminating compliance risk for our medical clients.

NRS 649.368 — 5% Medical Fee Cap

Nevada caps medical collection fees at 5%. Our pricing for medical accounts is structured to comply with this cap. We provide transparent contingency rates after a free portfolio review — based on account age, balance distribution, and documentation quality.

HIPAA-Aware Workflow

All medical placements go through our HIPAA-aware workflow. Patient health information is encrypted at rest and in transit, role-based access controls limit data exposure to authorized personnel, and we sign Business Associate Agreements (BAA) with every medical client. Outreach is structured to disclose only the minimum necessary information.

Our 5-Step Medical Process

1. Account review & segmentation. We evaluate delinquent accounts, segmenting by age, balance, and service type to apply the appropriate strategy.
2. Patient-sensitive first contact. Phone, email, and letter outreach using respectful, professional language. Goal: education and resolution before formal collection.
3. Full-service collection. Persistent follow-up, skip-tracing where needed, payment plan structuring, dispute handling under NRS 649.332.
4. Reporting & transparency. Monthly remittance with detailed performance reports and real-time client portal access.
5. Escalation if needed. For unresolved accounts, we coordinate with counsel for litigation referral where account age, balance, and documentation support it.

Throughout: HIPAA, SB 248, NRS 649.366, FDCPA, and TCPA compliant.

Industries We Serve in Medical

• Hospitals and health systems
• Multi-specialty clinics and physician groups
• Dental practices (general and specialty)
• Ambulance services and EMS providers
• Behavioral health and substance use treatment
• Specialty providers (orthopedics, cardiology, oncology, etc.)
• Surgery centers and ambulatory facilities
• Radiology, lab, and diagnostic services